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Description & services
Industries & references projects

Description

Ridder iQ is innovative ERP software designed specifically for the manufacturing industry, with a strong presence among machine builders, suppliers, and custom production companies. It supports engineer-to-order, make-to-order, and configure-to-order workflows—perfectly aligning with the demands of customer-driven manufacturing.
 
The software offers extensive functionality to ensure seamless coordination across departments, from R&D and engineering to purchasing, production, assembly, logistics, and after-sales service. Everything is managed within a single platform—real-time and role-based—giving each user targeted insights and ensuring total operational control.
 
With integrated dashboards and business intelligence tools, Ridder iQ provides instant visibility into quotations, orders, margins, and planning. This enables manufacturers to respond faster, reduce lead times, increase resource efficiency, and improve profit margins. Ridder iQ is a scalable and modular cloud solution that grows with your business.
 
Whether you're automating for the first time or looking to optimize complex production processes, Ridder iQ gives you the tools to take control and move forward with confidence.

Services we offer

  • CRM and Sales Management – Track customers, sales cycles, and quotations from request to order
  • Estimating and Bill of Materials – Easily manage and reuse calculations and BOMs
  • Work Preparation and Production Planning – Advanced graphical scheduling, including finite capacity planning
  • Purchasing and Inventory Management – MRP-driven purchasing suggestions, improved delivery reliability, and optimized stock levels
  • Time Registration and Workforce Management – Track and analyze labor hours, both in the office and on the shop floor
  • Document Management – Centralized storage for technical documents, revisions, drawings, and work orders
  • Analytics – Business intelligence for margin analysis, utilization, delivery performance, and more
  • Mobile Applications – Shopfloor, Warehouse logistics, service apps and more for real-time data capture and operational visibility

 

Industries

Machine builders

Reference projects

Asset Management: combine internal ERP data with external machine data
  • Machine performance/production data (available in IXON Cloud)
  • Machine state ‘as maintained’ with maintenance history (available in Ridder iQ)
  • Technical drawings (available in Ridder iQ)

From reactive to proactive service delivery
  • Button 'request support' on the HMI, which directly generates a ticket to the Service & Maintenance module in Ridder iQ
  • Input field IXON Cloud customer portal to submit a direct support request to Ridder iQ, possibly with additional (machine) information
  • Automatic ticket generation for certain condition of a component in the machine, e.g. after x number of operating hours

Spare parts management (Self service fulfillment)
  • Show current stock of all spare parts at the OEM
  • Synergy in combination with an e-commerce party (e.g. Solvisoft):
  • Production-as-a-Service: with a lease construction it is possible that supplied consumables are included with a machine that must be replenished on time. This can be maintained automatically via a link from the customer portal to Ridder iQ

Partner details

Contact

+31 (0)88 6363 910

Website

https://www.ecisolutions.com/nl/producten/ridder-iq/

Country

Netherlands

Regions we serve

Benelux, United Kingdom, Norway, Sweden, Germany

Supported languages

English, Dutch, German, French, Norwegian