IoT Asset Management
Turns IXON machine data into one connected service record in Salesforce.
Contact logicline
Machine builders lose time when asset data, service history and machine signals sit in separate systems.
IoT Asset Management brings them together on Salesforce. Telemetry from your IXON routers flows into one connected record per machine, alongside service history, documents, warranty and contract data. Service teams see live machine and safety status in the same place they work the case. Thresholds raise a case before the line stops, and Experience Cloud gives your customers self-service for assets, documents and spare parts.
Optional: Service Decision Intelligence (SDI) adds an AI reasoning layer that combines telemetry, service history and documentation into a diagnosis with a confidence score and traceable sources.
Delivered by logicline, Salesforce partner focused on machinery manufacturers and their service business.
IoT Asset Management is a managed Salesforce package (app). It is set up together with logicline, not installed from the Marketplace.
Prerequisites:
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A Salesforce org with Service Cloud or Sales Cloud (Enterprise edition or higher). Experience Cloud only if you want the customer portal.
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IXON Cloud with at least one connected router and the machine signals you want to publish.
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A logicline licence for IoT Asset Management.
Setup: we connect your IXON Cloud to Salesforce, match each device to its asset by serial number, roll out signal templates per machine type, and configure dashboards and portal. A first connected machine is typically live within days; portal, spare parts and SDI are scoped per project.
Write to sales@logicline.de for a demo and a scoping call.
App details
