The Mail Form app contains a simple message form that can be filled out by the user. The message in the form is sent to a fixed e-mail address. This can be used as a simple service request form. 

Note: to use the Mail Form app, you need to have an SMTP server that supports basic authentication. E.g. Google SMTP.

For this app, the source code is available on Github.

Follow these steps to install:

  • Step 1: Click the ‘Install’ button.
  • Step 2: Select your IXON company account and press 'Install'.
  • Step 3: Enable the app in Admin > Apps > Enable.
  • Step 4: Configure your smtp server in the app settings in the Admin (see example below).
  • Step 5: Go to the Studio > drag and drop the Mail Form component on a device page or card > publish the page.

Any user with access to the device's page or card can now send a message or question. The email configured in the app settings will receive the question in their mailbox.

Note: you need to have an SMTP server that supports basic authentication and is using SSL. This app does not support OAuth2 as an authentication method to authenticate with the SMTP server. The SMTP server of Outlook requires OAuth2 and is therefore not supported.

{
    "smtp_server": "smtp.gmail.com",
    "smtp_ssl_port": "465",
    "smtp_user": "john.doe@email.com",
    "smtp_password": ""
}

App details