FieldBuddy Field Service

With FieldBuddy, you always have the right technician at the right time on the right job. FieldBuddy is fully configurable, no developer required. That’s why FieldBuddy is the solution that can grow alongside your business thanks to its flexibility and comprehensive functionality.

FieldBuddy consists of four components:

• Service Center for back office
  
  
• Dispatch Panel for planners
  
  
• Mobile App for technicians
  
  
• Customer Portal for clients
  
  

In the Service Center, your back office team has a complete overview of all essential information, such as customer data, assets, and work orders. In the Dispatch Panel, you can easily schedule work orders with drag-and-drop and see exactly where each technician, customer, or asset is located.

Technicians always have the information they need at hand through the app. With advanced checklists, they work in an organized way without forgetting anything. At the same time, customers are kept informed via SMS or email.

FieldBuddy is completely integrated with IXON. Leveraging the power of IXON with the Field Service solution of FieldBuddy to create a powerful duo.